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INLook
A women's clothing company with four unique brands under its umbrella, boasting over a hundred retail counters and a strong e-commerce presence. As a UX/UI designer, I work closely with the e-commerce team. My main responsibilities include optimising the user flows and visual presentation of the company’s e-commerce website, designing an interactive membership system embedded in the mobile communication app, Line, and launching a brand new customer loyalty programme.
INLook Official Website
A platform where customers can find the newest products from all four of the company's clothing brands and enjoy an easy and pleasant online shopping experience.
INLook Official Line Account
The company's official Line account is a platform where customers can easily reach out to the customer service team. Additionally, the platform provides other interactive online services such as product search, store locator, FAQs, and memberships.
INLook Loyalty Programme
A brand-new feature where customers can easily manage their account information, including received vouchers, purchase history, reward points, and profile information, etc.
INLook Official
Line Account
This sitemap shows the general structure of the platform, it provides services such as Product Search, Sore Locator, FAQs, Customer Live Chat, Membership and Latest Promotions.
Mastina
AW24
INLook Customer Loyalty Programme
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